TRAINING TERMS + CONDITIONS
If you're thinking about joining us on one of our training courses, here's a few FAQs that should help you on your way...
Do you need to be an event expert to attend?
Absolutely not! Our workshops are for event industry professionals of all levels and experience with a focus on having fun and exploring ideas.
What size room do you require?
We ideally like to use a meeting room with significant desk and working space for each delegate. Due to our many resources, we kindly ask for this to be located on a lower level/ground floor.
Can I use my own event as a template for the session?
Yes, absolutely. We welcome you to bring any ideas and samples you already have for an event, wedding, party etc and benefit from professional event planning advice. If your company or venue specialises in a type of event or industry sector, think about using a sample event within this category to get the most out of the session.
What resources are provided?
We bring everything. You'll receive all your resources as part of your arrival packs on the day. If you'd like to bring any fabric or magazine samples for an event/theme you're already planning please do- this may help with your concept design. However we will always supply a wide variety of materials.
What AV do you require?
All we need is a large screen and an HDMI lead to connect to our laptop. Wi-fi access is also required.
How many breaks are there in a one-day training course?
We tend to request some time at the start of the session for a welcome coffee, leading to a mid morning break, a 30 min lunch break and an afternoon break, but we can scope these around your team's requirements. You can either choose to provide lunch for your team and the trainer, or to request delegates bring their own.
How do I book the training?
Contact us to arrange a quote. We accept bank transfer or cheque (all payments to clear in advance of training date).
We need to change the date, what do we do?
Subject to availability you can defer the training to another date however refunds are not available once the booking has been made. Any trainer costs which have already been purchased for the original date (travel etc) will be payable by the organiser. Ideally, we need four weeks' notice ahead of the event date to arrange a deferral.
What happens if the event is cancelled by the organiser?
If for any reason we unfortunately have to cancel a course, a full refund or alternative date will be offered. We reserve the right to cancel the courses but this will only be done if sickness or extenuating circumstances are experienced. We will always commit to hosting our events where we can.
I have another question...
Sure, give us a call on 01489 557711 or email email@example.com.