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FAQs

If you're thinking about joining us on one of our masterclasses or short courses, here's a few FAQs that should help you on your way...


Do I need to be an event expert to attend a  masterclass or short course?
Absolutely not! Our workshops are for those of all levels and experience and there to have fun and explore ideas. We also run professional training directly with corporate clients but our masterclasses and short courses do not require any professional knowledge... although if you have expertise, certainly bring them with you!

Do I need protective clothing for the hands-on decor sessions? 
No, we'll provide snazzy PARADE aprons for you. 

Can I use my own event as a template for the session? 
Yes, absolutely! Bring any ideas and samples you already have for an event, wedding, party etc and benefit from professional event planner and event stylist advice. 

What do I need to bring? 
Just yourself! You'll receive all your resources as part of your arrival packs on the day. If you'd like to bring any fabric or magazine samples for an event you're planning please do as this may help you with your concept design, otherwise resources will be provided. 

How do I book a masterclass or short course? 
You can book directly through our website for the cheapest rates. Rest assured, we use Stripe, a payment system which allows for safe transactions. You can also book via Eventbrite (see here) but please be aware there are booking fees associated with this site.  

I have a special request or dietary requirement, who can I pass this to?
Please inform us at hello@parade-events.com and we will speak to the venue in advance of the workshop event date. Please give us two weeks' notice ahead of the event date. Options may be limited or unavailable if we do not receive advanced notice. Please check any accessibility requirements by visiting the venue's website or by contacting us in advance of purchasing tickets. 

I can't make the date now, what do I do? 
In the interest of fairness, you can defer to another date on one occasion. Please see the refund policy below. We would appreciate advanced notice four weeks ahead of the event date so that any delegates on standby can attend and we have time to re-market your space. 

What's the refund policy?
Refunds are not available if you do not attend or have mis-booked a session however, if you can defer to another date we will try to arrange this. We will need four weeks' notice ahead of the event date for deferrals, please note the venue location may change or a different course may be offered. 

What happens if the event is cancelled by the organiser? 
If for any reason we unfortunately have to cancel a course, a full refund will be offered processed via Eventbrite or our website. We reserve the right to cancel the courses but this will only be done if sickness, issues with the venue or low attendance is experienced. We will always commit to hosting our events where we can!

Do you offer private parties? 
We certainly do! Contact us for more info on hen parties, gatherings and all shindigs in general. We can tailor all our sessions to you on location. 

I have another question!
Sure, give us a call on 01489 557711 or email hello@parade-events.com